If you would like to return or exchange an item purchased on www.snowverb.com.au, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange, Items must be returned in new & unused condition, with tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items, customers will be only responsible for the return/exchange shipping fees, no additional fees applied like: Restocking fee.
Snowverb.com.au reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.au
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, we will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. A maximum of one exchange per item will be allowed.
Initial exchange of items are shipped free of charge.
If a second exchange is required, the customer will incur an additional shipping charge of A$26.99.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
Im glad I bought the pairs snow pants. They seem to work out extremely well easy to maneuver in very sturdy pair of pants here in Wisconsin. We get a lot of snow seems to work out well a good price they look comfortable. They feel comfortable.
S
Smith
Best baggy snow pants out there
I'm diggin' these baggy snow pants! They've got a relaxed fit that's perfect for long days on the mountain, but they're also super functional with waterproof and insulation features. They're my go-to pants for the winter season now. I am54 weighing 125. They seem to fit very well.
S
Smith
Super Warm and Comfortable
These pants keep me toasty even on the coldest days. The advanced skin warm insulation is fantastic.
G
Grinham
Warm
Fit true to size and warm. I wore them on a ski trip in NZ that started out at 20 degrees in the morning and I stayed warm all day. Contrary to what a few posts stated, these DO fit over ski boots. I rated 4 stars because I have only worn them once and don't know about long term longevity yet.
B
Brown
Definitely good pants!
Not only do they look rad with the baggy style, but those 2 Front pockets, 2 Side pockets are a game-changer. No more worrying about losing stuff on the mountain C my phone and snacks stay safe and secure. Plus, they're super comfy and keep me dry.
