When your order is shipped, we send a Shipment Confirmation email with tracking information to the email address you provided during checkout. If you have not received a Shipment Confirmation email, we may still be processing your order. Or you may want to check your Spam/Trash mailbox.

After clicking the tracking number, you will see the expedited arrival time.

Our packages are being rerouted via a third party logistics company. As a result, order tracking may be limited and will not display all movement within our network. Orders will become trackable again once they have cleared customs.

Please note that some orders may be delayed and delivered outside their expected delivery window. If you are having trouble tracking your order please contact us at service@snowverb.com.au