If you would like to return or exchange an item purchased on www.snowverb.com.au, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange, Items must be returned in new & unused condition, with tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items, customers will be only responsible for the return/exchange shipping fees, no additional fees applied like: Restocking fee.
Snowverb.com.au reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.au
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, we will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. A maximum of one exchange per item will be allowed.
Initial exchange of items are shipped free of charge.
If a second exchange is required, the customer will incur an additional shipping charge of A$26.99.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
I honestly did not have high expectations for these, I purchased them for a last minute snowboarding trip. They were inexpensive and seemed like they would get me through the day at least. I was very surprised with the quality of the bibs and how well insulated they are. Kept me warm all day in 30 degree weather. The sizing chart is accurate. I would definitely recommend these bibs if you are in the market.
C
Chisholm
Perfect for winter fun and comfort
Great bib! I love it! The color looks awesome and the design is stylish. It’s made of high quality fabric and accessories. The material is very soft inside too. Great buy!
B
Batey
Awesome Snow Pants
I bought the XL Short (30”) inseam. I am 5’10” 210Lbs. These fit me perfectly! The legs flare to accommodate boots. The insulation is not bulky and will be fine with a base layer. The shoulder straps are wide and don’t slip off my shoulders. Good solid construction! I Def recommend!
H
Hall
Warmth and comfort
Great product fash shipping and fair price. Would purchase again.
F
Finegan
I would buy again
This was very warm, and I recommend them. I wore them with Jeans on underneath when it was below 20 degrees I was perfect and stayed warm. When it got above 20 degrees with Jeans on I got hot and started sweating. The only feature they miss is an adjustable strap at the waist to cinch them up. For that reason, I gave them 4 stars.
