If you would like to return or exchange an item purchased on www.snowverb.com, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order delivered during the week before Christmas.)
Important:
To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items,Customers will be responsible for the charges of the return/exchange shipping.
Snowverb reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.au.
If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion (40%–80%) products, as well as products purchased with discount codes of 40% or more, are final and cannot be returned or exchanged. Orders placed using a gift card cannot be exchanged but can be returned. The actual refund amount is the payment amount.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, please make sure to send back any items you’re returningwithin 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge.
A maximum of one exchange per item will be allowed, the item that has been exchanged once can not be returned or exchanged again.
Defective Items
If an item is received damaged or defective, please contact customer service immediately. No later than two business days.
Returned to Sender / Refused Packages
Orders refused or deemed undeliverable will be returned to our warehouse and will be subject to original shipping fee charged from the refund.
Really cool color my son loves them very warm and waterproof fit is perfect
M
Monica P.
I like the style
These pants are nice for snow sports and activities. They are comfortable and they fit well, plus they hold up well in the snow. I like the style a lot, too!
A
Ariana T.
Baggy, comfortable, thick fabric and made well!! GOOD BUY!!!
Absolutely love these!!! 5’2” 140lbs ordered size M and these fit loose like I wanted them to!! I usually wear a medium but I wear a butt pad as well so they fill out more when everything is on but feel amazing to move around in! My old bibs had the skinnier legs so falling down on a snowboard then getting back up made it all ride up bad (not what ya want being a girl haha). But these are gonna be so perfect for my next powder day!!
R
Rachel F.
seem to be good quality but wrong size was sent.
Wrong size was sent but quality seems to be good. Ordered a small and received a medium. Still waiting on updated size to be received. The pants are not too thick . The pockets are well placed. Looking forward to giving these a try.
P
Paige
Literally obsessed!!
Literally obsessed!! Pockets are sooo good for snacks, got so many compliments!! I usually wear a s or size 8 and the medium was PERFECT, don’t even question it and buy it!!
