Backcountry(Climbing/Hiking/Camping/Trekking), Any Other Outdoors
Return Policy
If you would like to return or exchange an item purchased on www.snowverb.com.au, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange, Items must be returned in new & unused condition, with tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items, customers will be only responsible for the return/exchange shipping fees, no additional fees applied like: Restocking fee.
Snowverb.com.au reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.au
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, we will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. A maximum of one exchange per item will be allowed.
Initial exchange of items are shipped free of charge.
If a second exchange is required, the customer will incur an additional shipping charge of A$26.99.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
I was really shocked by how good these pants were for being so cheap. I got rid of my old volcom pants for these. They are super breathable.Not heavy at all. Super comfy, nice fit, baggy style, I am 160,size L fit perfect. Great quality stuff from Snowverb as always.
f
feli
True to size and wind protection
They kept me nice and toasty while playing in the snow in 18 temps.
p
paigecullin22
Definitely buy them!!
I can't stress enough how happy I am with this purchase. These pants are warm, comfortable, stylish, have plenty of pocket space... they're great snowboard pants (and, I'm guessing would work for skiing too). I'm looking forward to the next snowseason so I can use them again!
B
Bella R.
Warm and comfortable
These pants are fantastic for those who have to be out in the elements or want to play outside in elements for long time They are great pants! Highly recommend.
S
Spencer
Just what I've been looking for
I could have gotten away with going a size down, but Id rather something like this be a little too big than too tight. Good length, but let baggier than expected. Overall happy that I can easily throw them on to play in the snow with the kiddos
