If you would like to return or exchange an item purchased on www.snowverb.com.au, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange, Items must be returned in new & unused condition, with tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items, customers will be only responsible for the return/exchange shipping fees, no additional fees applied like: Restocking fee.
Snowverb.com.au reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.au
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged. Orders placed using a gift card cannot be exchanged but can be returned. The actual refund amount is the payment amount.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, we will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. A maximum of one exchange per item will be allowed.
Initial exchange of items are shipped free of charge.
If a second exchange is required, the customer will incur an additional shipping charge of A$26.99.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
I found them to be a bit big but with a belt they fit just fine. Worked well with long underwear and knee pads.I am not someone to write reviews but the quality of these snowboard pants was better than expected and wanted to share! I have only worn them 2 days on the slopes but they were perfect. I will recommend these to friends and would definitely buy again.
S
STRIPLING
Best Snowpants Ive Had!!
I was looking for a pair of snowpants that wouldnt break the bank but also be good for snowboarding. I could not be happier with these snow pants! I am 5'9 and 172lbs. I got the large and it fit perfect. Ive had pants that cost half more and arent as nice or as warm. These are an absolutely amazing pair for the price and so glad I bought them!
L
Lu
Great ski pants!
These are great. Needed for a quick day of skiing. Saw many others on the mountain with them as well! Does its job for a great price!
D
Donato
I dig them the most
I bought these at the last second before going on a spur of the moment snowboarding trip, and was very pleased with them. I just needed one more pair and wasn't expecting a whole lot. I wore these more than any of the others. They were warm, comfortable and stylish to boot. They were sized pretty big, but with elastic waistband with belt they worked just fine. I definitely recommend.
B
Brown
Warm and Comfortable
These snow pants kept me warm and dry in the snow. The fit is greatcomfortable without being too bulkyand they allow easy movement for skiing and hiking.
