If you would like to return or exchange an item purchased on www.snowverb.com.au, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange, Items must be returned in new & unused condition, with tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items, customers will be only responsible for the return/exchange shipping fees, no additional fees applied like: Restocking fee.
Snowverb.com.au reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.au
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, we will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. A maximum of one exchange per item will be allowed.
Initial exchange of items are shipped free of charge.
If a second exchange is required, the customer will incur an additional shipping charge of A$26.99.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
I bought a large. They felt great and had room for movement. I was so warm that I was able to ski for hours. I recommend these pants for cold weather sports.
M
Megan
So warm and comfy!
I did not know how warm to dress to go skiing so I wore this and a thin thermal second skin and it was perfect. It repelled all the snow/water. It kept me warm all day. The snow didn't even stick to the pants, it just fell right off. Epic pants! ????
P
Paul
Comfortable
Bought it for my husband, we did a ski for the first time and it was very comfortable, fitted well and cover against the snow and the cold.
c
cheyne_k
Love these!
These pants are so awesome! They’re such good quality and the perfect amount of baggy! Good for layering so you can stay warm and definitely on trend for being baggy. I’d say they’re definitely worth what you’re paying! I’m a size 14/16 and a L fits me really well! It also fits my husband who is smaller than me so we can share lol
S
Sian
Lots of pockets and Room for Layers
Snowpants came exactly as descripted. Tried them on and the fit was a bit too large but I'm going to keep them anyways. I'm 5'10'' with a bigger/wider frame than most women and have long legs and these are perfect for my height. Going on a winter trip soon, will update on the warmth/quality when I return, but so far I'm impressed with the design and layout.
